SMS Privacy Policy
Introduction
At FastNet (“we,” “our,” “us”), we prioritize client confidentiality and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging to enable effective communication between our team members and clients.
Message and data rates may apply.
Messaging frequency may vary.
1. Information We Collect
When you opt-in to receive SMS messages from us, we may collect the following types of information:
a. Personal Information:
– Phone number
– Name
– Email address (if provided)
b. Case-Related Information:
– Case number and client ID (if applicable)
– Relevant details necessary for effective communication regarding your case
c. Message Data:
– The content of SMS messages sent and received
– Delivery status of SMS messages
– Interaction data related to SMS messages
2. How We Use Your Information
We use the collected information strictly for case management and communication purposes, specifically for:
a. Communication:
– Providing case updates and essential information via SMS
– Responding to client inquiries and delivering necessary support
b. Service Improvement:
– Understanding and analyzing the use of our SMS services
– Improving communication methods to better serve clients
c. Legal Compliance:
– Complying with applicable laws and regulations
– Responding to lawful requests and legal processes
3. Sharing Your Information
We will not share, sell, or disclose your information to third parties except:
a. Service Providers:
We may share your information with trusted third-party service providers that assist us in operating our SMS services. These parties are required to maintain the confidentiality and security of your information.
b. Legal Requirements:
We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.
4. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
Opt-In:
You can opt-in by sending YES to confirm your subscription and consent to receive future communications from FastNet. Standard messaging rates may apply.”
Opt-Out:
You can opt out of receiving SMS messages from us by replying “STOP” to any message or contacting us at Support@FastNetUS.com. No further messages will be sent. For assistance, reply HELP.”
Access and Correction:
You can request access to or correction of your personal information by contacting us at Support@FastNetUS.com.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
**FastNet**
P.O.Box 434
Keystone Heights, FL, 32656
Support@FastNetUS.com
352-478-2009
FastNet Internet & Computer Services. is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect your personal information in connection with our SMS messaging services.
1. Description of Our SMS Service
By opting into FastNet Internet’s SMS program, you agree to receive text messages from us regarding product updates, promotions, technical support, and other information relevant to our services. Message frequency varies based on your interactions with our services. Standard messaging and data rates may apply as determined by your wireless carrier.
2. Information We Collect
To provide our SMS services, we may collect the following personal information:
- Name
- Phone number
- Email address (if provided through additional forms or registrations)
3. Methods of Data Collection
We collect personal information using the following methods:
- Through opt-in forms on our website or applications when you subscribe to our SMS service.
- A direct call from our Account Management Team.
- Via cookies or similar tracking technologies to improve user experience on our website (if applicable and subject to user consent)
4. How We Use Your Personal Information
We use the information we collect to:
- Send SMS messages, including service updates, promotions, marketing and notifications about our products and services
- Respond to customer service requests and inquiries
- Provide tailored content and orders based on your interaction with our services
5. Data Storage, Maintenance, and Security
Your personal information is securely stored on our systems and is accessible only by authorized personnel. We implement administrative, technical, and physical security measures to protect your data from unauthorized access, alteration, or disclosure. We retain personal data only as long as necessary to provide our SMS services or as required by law.
6. Sharing Personal Data with Third Parties
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our SMS service. These providers are required to maintain the confidentiality of your data and to use it only to fulfill their contractual obligations to FastNet Internet. We may also disclose your data if required by law or in connection with a business transaction, such as a merger or acquisition.
7. Managing Your Personal Information
You have the right to access, correct, or delete your personal information. To manage your SMS subscription or modify your personal data, you may:
- Reply “STOP” to any SMS message to opt out of the SMS program. Or reply HELP for support or more information.
- Contact our customer service team for assistance with data verification, updates, or deletion requests
By opting into FastNet Internet’s SMS service, you acknowledge and agree to the terms outlined in this Privacy Policy. We reserve the right to update this policy as needed, and any changes will be notified of you.
At FastNet Internet & Computer Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, particularly concerning your consent to receive SMS messages.
Information We Collect
When you submit your phone number through our website, you agree to receive SMS messages from us. We may collect the following information:
- Your phone number
- Other personal information as necessary for specific services
Explicit SMS Opt-In
By providing your phone number, you expressly consent to receive text messages from us. This consent is separate from other communication methods and does not include email or phone calls unless explicitly stated.
Opt-In Language:
“By entering your phone number, you agree to receive SMS messages from FastNet Internet.”
No Pre-Checked Boxes
We ensure that the SMS opt-in option is not pre-checked on any of our forms. You must actively provide your consent by checking the box, if applicable, or submitting your phone number without any pre-selected agreements.
How We Use Your Information
We may use your phone number to:
- Send updates, promotions, or other communications via SMS
- Respond to inquiries and provide customer support
Data Protection
We implement appropriate technical and organizational measures to protect your personal data. We will not share your phone number with third parties without your consent, except as required by law.
Your Rights
You have the right to:
- Withdraw your consent to receive SMS messages at any time. You can do this by replying “STOP” to any SMS message you receive from us.
- Access, correct, or delete your personal information by contacting us at Office@FastNetUS.com.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after changes have been made will signify your acceptance of the revised terms.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
FastNet Internet & Computer Services
P.O. Box 434, Keystone Heights, Fl 32656
Office@FastNetUS.com
352-478-2009
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.